Enhanced Security for your Credit Card
Fresno County Federal Credit Union offers credit cards with chip technology. The embedded computer chip provides more security and wider international acceptance.
A microchip embedded in the card adds a new layer of protection against fraud for purchases made at the point of sale. Information programmed into the chip is personalized for your account and each transaction generates a unique code, adding an extra safeguard against unauthorized use and counterfeiting. EMV chip cards do not eliminate card fraud entirely, but do severely reduce it. Countries that have adopted EMV cards have seen card fraud drop anywhere from 50% to 70% within a few years of moving to EMV chip technology.
Follow these steps to use your card at a chip-enabled terminal:
Start the payment process by 'swiping' your card, just as you do today. If the terminal is chip-enabled, you will be instructed to insert your card.
- Insert your card, face-up and chip end into the chi-enabled terminal.
- Leave the card in the terminal during the entire transaction.
- Follow the instructions on the screen and either sign your name or enter your PIN as needed. Be sure to remove your card and take your receipt when the transaction is complete.
If a merchant isn't using a new chip-enabled terminal yet
Your payment will process as it normally does from your initial 'swipe'. Chip cards will continue to have the magnetic stripe on the back.
Online or phone purchases
Provide your card information as you have done in the past Chip cards will not change the way payments are made online or by telephone.
When will the change happen?
Even though chip cars have started being issued in the U.S. and some merchants have already installed chip-enabled card terminals for payment, the entire conversion process is expected to take a few years to complete.
That's why chip cards will continue to have a magnetic stripe on the back. That way, if a merchant's terminal or an ATM is not yet chip-enabled, your transaction can still be processed using the magnetic strip as it is today.
When will I get my chip card?
Your card will be replaced with a new chip card as your current card expires. Once your new card arrives, be sure to activate it for use and destroy your old card. Although EMV chip cards will enhance your card security; not having one now doesn't make you any more susceptible to fraud than you were yesterday.
There is no need to request a new card. You'll automatically receive your new chip card in the mail before your card's expiration date. However if you are planning to travel internationally or have an immediate need for a chip card, please call the Credit Union.
How am I protected?
With Zero Liability - All debit and credit cards that we issue come with 'zero liability protection,' so you are not held liable for unauthorized transactions if card is stolen, lost or fraudulently used at a merchant or online. It is important that you promptly report a lost or stolen card or any suspicious transactions. See the applicable agreement for your account on liability and reporting requirements for unauthorized transactions.