Careers

 

Careers 

Employment Opportunities

At FCFCU, a $400+million financial institution serving a membership base of more than 50,000 people, we are growing strong. We know that quality member service can only be provided by quality employees. As such, we are always seeking career-minded and team-oriented individuals to join the FCFCU team.

In addition to competitive salaries, FCFCU generously offers a wide range of benefits in addition to those mandated by law. Full-Time employees receive pay during the observed holidays. FCFCU observes 10 holidays each year. The following benefit programs, provided by FCFCU, are available to eligible employees:

  • Medical, Dental and Vision Insurance
  • Long-Term Disability
  • Group Life Accidental Death & Dismemberment
  • 401K Retirement Plan
  • Defined Benefit Pension Plan
  • Vacation Leave
  • Sick Leave
  • Bereavement Leave
  • Cafeteria - Section 125 Plan
  • Credit Union Membership
  • Employee Assistance Program

Disclaimer: The information provided herein regarding benefit eligibility is subject to change at the sole discretion of Fresno County Federal Credit Union with or without prior notice.


Current Opportunities:

 

Electronic Services Specialist II – IRA
Non- Exempt
Full-Time 40 hours
Full Range of Benefits

DESCRIPTION:
Perform a wide variety of complex tasks associated with Electronic Services processes and procedures.

Duties and Responsibilities:
  • Responsible for all IRA back office processing and reporting.
  • Process IRA death claims and beneficiary election forms.
  • Responsible for completing all IRA transactions; reviewing and approving in IRA Direct.
  • Ensure all plan forms are properly completed and filed.
  • Responsible for knowledge of current IRA rules and regulations.
  • Responsible for RMD processing.
  • Responsible for all annual IRA tax reporting.
  • Responsible for all areas of HSA processing and reporting
  • Responsible for all areas of Coverdell processing and reporting.
  • Become IRA certified. IRA certification training will be provided to become IRA certified.
  • Responsible for ensuring all aspects of Share Draft processing is completed timely and ensuring exceptions are processed accurately.
  • Process cash letter adjustments from Federal Reserve.
  • Process adjustments from Catalyst and other institutions.
  • Monitor and process all Share Draft fraud and comprised account claims and submit to Cumis.
  • Maintain Share Draft Watch List.
  • Prepare Share Draft General Ledger (GL) and reconciliation worksheets.
  • Responsible for the preliminary processing and filing of escheating accounts, safe deposit boxes, and cashier checks in November.
  • Responsible for the final processing of escheated accounts.
  • Process and file out of state and foreign escheated accounts.
  • Process the closing of escheated accounts, blocking cards, and memo-ing.
  • Provide technical and administrative support to the Electronic Services Department.
  • Responsible for responding to all member requests.
  • Process and/or verify incoming and outgoing wire transfers as required.
  • Maintain knowledge of financial institution rules and regulations.
  • Ability to perform other Electronic Services Department duties as assigned.
  • Exercise awareness in regards to suspicious activity, money laundering or fraudulent behavior as it relates to cash transactions and overall transaction activity and document any such behavior so SAR filings can be considered.
  • Ensure compliance with all safety, security and compliance programs including but not limited to BSA, AML, OFAC, Branch Security and Safety.
  • Perform all other related duties as assigned.
Supervisory Responsibilities: This job has no supervisory responsibilities.

Qualifications and Requirements:

  • High school diploma or general education degree (GED).
  • Three months’ related experience and/or training; or equivalent combination of education, experience or training.
  • Experience in financial institution preferred.
  • Knowledge of financial services preferred.

Teller I 
Part-Time - No Benefits
Non-Exempt
Selma Branch

DESCRIPTION:
Under limited supervision provides a wide variety of assigned teller tasks associated with the processing of member transactions such as deposits, withdrawals, loan payments, posting of transactions, money orders, cashiers' checks, Credit Union checks, and travelers checks either in-branch or mail.

DUTIES AND RESPONSIBILITIES:

  • Receives checks and cash for deposit, verifies amount, and examines checks for proper endorsements.
  • Verifies authenticity of all negotiable items.
  • Accepts cash and checks for credit to appropriate member loan.
  • Cashes checks and pays out cash after verification of signatures and member balances.
  • Enters members' transactions into computer to record transactions and issues computer generated receipts.
  • Maintains all forms for transactions when necessary.
  • Receives, processes, sorts, and distributes all incoming and outgoing courier and U. S. mail, if required.
  • Maintains all mail-related logs and records.
  • Places hold on accounts for uncollected funds as required.
  • Obtains and verifies cash from Teller Cash Dispatch (TCD) unit, vault teller, or vault as needed.
  • Balances currency, coin, and checks in cash drawer at end of shift and compares totaled amounts with data displayed on computer screen; stores cash drawer.
  • Explains, promotes, or sells products or services such as travelers’ checks, money orders, Credit Union checks, and other credit union products or services meeting members’ needs.
  • Accepts updated member information as needed or as requested by members.
  • Handles member research by determining the member’s need, completing research forms and forwarding to the proper department.
  • Assist member with safe deposit boxes, if required.
  • Assists with support functions including answering phones, filing, mailroom duties, and other miscellaneous projects.
  • Exercise awareness in regards to suspicious activity, money laundering or fraudulent behavior as it relates to cash transactions and overall transaction activity and document any such behavior so SAR filings can be considered.
  • Ensure compliance with all safety, security and compliance programs including but not limited to BSA, AML, OFAC, Branch Security and Safety.
  • Perform all other related duties as assigned.
QUALIFICATIONS AND REQUIREMENTS:
  • High school diploma or general education degree (GED)
  • Three months' cash handling experience and/or training in a customer service environment; or equivalent combination of education, experience or training.
  • Financial institution experience preferred.

Loan Officer I – CUDL
Non-Exempt
Full-Time 40 Hours
Full Range of Benefits


Must be available to work evenings and weekends (until 9 p.m.).  Shift Differential wages to be paid for Saturday and Sunday.  Schedule may vary.

DESCRIPTION:
Within established guidelines, loan limits, policies, and procedures, performs work requiring the use of judgment, and discretion in making credit decisions for members seeking automobile loans.

DUTIES AND RESPONSIBILITIES:

  • Interviews loan applicants, reviews applications and other documentation to determine credit worthiness of applicant and ensure collateral position (if necessary).
  • Analyzes applicant financial status, credit, and asset evaluation to arrive at an underwriting decision based on credit union policy and procedures.
  • Processes loan transfer requests.
  • Reviews complete dealer loan package insuring that all forms and documents are signed and complies with initial approval. Processes all vehicle funding packages in compliance with the requirements of the CUDL lender program.
  • Processes vehicle loans with considerable independence
  • Maintains current knowledge of Indirect Automobile product pricing and programs.
  • Markets new and existing automobile dealers; develops and sustains effective dealer relationships
  • Explains promotes, or sells products or services such as all loan and deposit products, credit life and disability insurance, mechanical breakdown insurance, GAP insurance, and other credit union products or services meeting member’s needs.
  • Assists as needed in processing incoming paperwork and filing.
  • Cross-trained to perform functions of Loan Servicing Specialist.
  • Exercises awareness in regards to suspicious activity, money laundering or fraudulent behavior as it relates to cash transactions and overall transaction activity and document any such behavior so SAR filings can be considered.
  • Ensures compliance with all safety, security and compliance programs including but not limited to BSA, AML, OFAC, Branch Security and Safety.
  • Performs all other related duties as assigned.
Supervisory Responsibilities: This job has no supervisory responsibilities.

QUALIFICATIONS AND REQUIREMENTS:

  • High school diploma or general education degree (GED); 2-year degree preferred.
  • Minimum one-year lending or financial institution experience and/or training; or equivalent combination of education, experience or training.
  • Processing experience preferred.

Branch Manager
Ashlan Blythe Branch
Exempt
Full Range of Benefits

DESCRIPTION:
Retains full responsibility for planning, directing, organizing, and controlling the operational activities and staff of the branch, as well as adherence to credit union policies and procedures, audit and compliance requirements, and member service standards.

DUTIES AND RESPONSIBILITIES:

  • Ensures the application and compliance with established operating policies and procedures of the credit union.
  • Responsible for achievement of annual deposit and /or membership goals, if assigned.
  • Responsible for achievement of assigned loan production goals, if assigned.
  • Maintains sufficient knowledge regarding loan policies, procedures, and compliance to make sound decisions, minimize credit union risk, and support branch loan staff in daily loan operations.
  • Ensures member service quality and adherence to credit union service standards by training, reinforcing, monitoring and setting a personal example. Acceptable level of valid member complaints regarding service is no more than 2 per branch per Quarter.
  • Works with Operations and Financial Services Supervisors, or other designated staff, to determine appropriate staffing schedules to accommodate not only usual member traffic, but “peak period” and staff vacation times as well.
  • Consistently promotes “needs-based” selling for branch staff. Trains, initiates branch rewards, and monitors results on a regular basis.
  • Communicates regularly with staff to keep them abreast of branch results, changes to credit union policies and procedures, credit union philosophy etc. Encourages staff input and ideas.
  • Creates a positive branch environment through effective communication, small rewards and appreciation, and solicitation of staff ideas. Measurement should be reflective in overall morale, member service results, lower turnover, and exit interviews.
  • Stays aware of all operations and new account activity and assists as necessary.
  • Implements new policies and procedures as directed by Senior Management.
  • Completes periodic reports as required by the Vice President Operations in a timely, accurate and detailed manner.
  • Responsible for overall branch security including required security training (following policy timeframes), as well as daily duties such as opening/closing procedures, alarms, and key control.
  • Handles difficult member service situations / complaints. Finds solutions, whenever possible, without escalating to next level management. Approves exceptions outside of other staff approval limits.
  • Responsible for satisfactory audits with minimal or no exceptions.
  • Keeps the Vice President Operations informed about situations that might cause risk or loss to the credit union, as well as any other areas needing attention or recognition.
  • Works on special projects and project committees as requested by the Vice President Operations.
  • Exercise awareness in regards to suspicious activity, money laundering or fraudulent behavior as it relates to cash transactions and overall transaction activity and document any such behavior so SAR filings can be considered.
  • Ensure compliance with all safety, security and compliance programs including but not limited to BSA, AML, OFAC, Branch Security and Safety.
  • Perform all other related duties as assigned.

    Supervisory Responsibilities :
    Directly supervises 5-15 employees in the Branch Operations Department. Manages and carries out supervisory responsibilities in accordance with the Credit Union’s policies, procedures and applicable laws and regulations. Responsibilities include interviewing, hiring, and training employees; planning, assigning, directing and evaluating work; conducting performance appraisals; rewarding and disciplining employees; addressing complaints and resolving problems. Shares responsibility for excellence in member service through staffing, training, coaching, and leading by example. 
     

QUALIFICATIONS AND REQUIREMENTS:

  • Bachelor’s degree (B.A.) from four-year college or university;
  • Or five to seven years’ related financial institution experience and/or training;
  • Or equivalent combination of education, experience and training.
  • Must have at least three years management/supervisory experience.
  • Knowledge of compliance and regulatory issues surrounding branch operations and consumer lending required.
  • Credit Union experience preferred.

Teller I
Part-Time - No Benefits
Madera Branch

DESCRIPTION:
Under limited supervision provides a wide variety of assigned teller tasks associated with the processing of member transactions such as deposits, withdrawals, loan payments, posting of transactions, money orders, cashiers' checks, Credit Union checks, and travelers checks either in-branch or mail.

DUTIES AND RESPONSIBILITIES:

  • Receives checks and cash for deposit, verifies amount, and examines checks for proper endorsements.
  • Verifies authenticity of all negotiable items.
  • Accepts cash and checks for credit to appropriate member loan.
  • Cashes checks and pays out cash after verification of signatures and member balances.
  • Enters members' transactions into computer to record transactions and issues computer generated receipts.
  • Maintains all forms for transactions when necessary.
  • Receives, processes, sorts, and distributes all incoming and outgoing courier and U. S. mail, if required.
  • Maintains all mail-related logs and records.
  • Places hold on accounts for uncollected funds as required.
  • Obtains and verifies cash from Teller Cash Dispatch (TCD) unit, vault teller, or vault as needed.
  • Balances currency, coin, and checks in cash drawer at end of shift and compares totaled amounts with data displayed on computer screen; stores cash drawer.
  • Explains, promotes, or sells products or services such as travelers’ checks, money orders, Credit Union checks, and other credit union products or services meeting members’ needs.
  • Accepts updated member information as needed or as requested by members.
  • Handles member research by determining the member’s need, completing research forms and forwarding to the proper department.
  • Assist member with safe deposit boxes, if required.
  • Assists with support functions including answering phones, filing, mailroom duties, and other miscellaneous projects.
  • Exercise awareness in regards to suspicious activity, money laundering or fraudulent behavior as it relates to cash transactions and overall transaction activity and document any such behavior so SAR filings can be considered.
  • Ensure compliance with all safety, security and compliance programs including but not limited to BSA, AML, OFAC, Branch Security and Safety.
  • Perform all other related duties as assigned.
QUALIFICATIONS AND REQUIREMENTS:
  • High school diploma or general education degree (GED)
  • Three months' cash handling experience and/or training in a customer service environment; or equivalent combination of education, experience or training.
  • Financial institution experience preferred.

Member Service Representative I (Call Center Representative)
Part-Time – 19 hours per week
Non-Exempt

Hours of Operation Are:
Monday – Friday, 7:00 a.m. to 6:00 p.m., and Saturday, 8:45 a.m. to 5:15 p.m, Must be available to work Saturday. Shift Differential wages to be paid for Saturday. Schedules may vary.

DESCRIPTION:
Entry level Member Service Representative Position. Under limited supervision provides service to members requesting assistance via phone, fax, postal mail, and electronic communication.

DUTIES AND RESPONSIBILITIES:

  • Prepare and process transaction requests including withdrawals, transfers, stop payments, loan payments and closing/opening accounts.
  • Respond to all member inquiries and requests such by resolving the member’s needs personally or by referring the member to the appropriate department or individual.
  • Assist members with general credit union information related to rates, deposit and loan products, and all services provided.
  • Update member profile information as requested.
  • Engage in “chat” conversations with members or non-members via Internet.
  • Cross-sell all credit union products and services.
  • Process incoming and interoffice mail.
  • Complete all training as required by FCFCU.
  • Exercise awareness in regards to suspicious activity, money laundering or fraudulent behavior as it relates to cash transactions and overall transaction activity and document any such behavior so SAR filings can be considered.
  • Ensure compliance with all safety, security and compliance programs including but not limited to BSA, AML, OFAC, Branch Security and Safety.
  • Perform all other duties as delegated by management.

    Supervisory Responsibilities:
    This job has no supervisory responsibilities 

    QUALIFICATIONS AND REQUIREMENTS:

  • High school diploma or general education degree (GED).
  • Minimum six months customer service experience and/or training; or equivalent combination of education, experience or training.
  • Financial institution experience preferred.
     
    Teller I
    Two positions available
    Full-Time 30 hours per week - Non Exempt - Full Range of Benefits
    Part-Time - No Benefits

    DESCRIPTION:
    Under limited supervision provides a wide variety of assigned teller tasks associated with the processing of member transactions such as deposits, withdrawals, loan payments, posting of transactions, money orders, cashiers' checks, Credit Union checks, and travelers checks either in-branch or mail. 

    DUTIES AND RESPONSIBILITIES:
    • Receives checks and cash for deposit, verifies amount, and examines checks for proper endorsements.
    • Verifies authenticity of all negotiable items. 
    • Accepts cash and checks for credit to appropriate member loan. 
    • Cashes checks and pays out cash after verification of signatures and member balances. 
    • Enters members' transactions into computer to record transactions and issues computer generated receipts. 
    • Maintains all forms for transactions when necessary. 
    • Receives, processes, sorts, and distributes all incoming and outgoing courier and U. S. mail, if required. 
    • Maintains all mail-related logs and records. 
    • Places hold on accounts for uncollected funds as required. 
    • Obtains and verifies cash from Teller Cash Dispatch (TCD) unit, vault teller, or vault as needed. 
    • Balances currency, coin, and checks in cash drawer at end of shift and compares totaled amounts with data displayed on computer screen; stores cash drawer. 
    • Explains, promotes, or sells products or services such as travelers’ checks, money orders, Credit Union checks, and other credit union products or services meeting members’ needs.  
    • Accepts updated member information as needed or as requested by members. 
    • Handles member research by determining the member’s need, completing research forms and forwarding to the proper department. 
    • Assist member with safe deposit boxes, if required. 
    • Assists with support functions including answering phones, filing, mailroom duties, and other miscellaneous projects. 
    • Exercise awareness in regards to suspicious activity, money laundering or fraudulent behavior as it relates to cash transactions and overall transaction activity and document any such behavior so SAR filings can be considered. 
    • Ensure compliance with all safety, security and compliance programs including but not limited to BSA, AML, OFAC, Branch Security and Safety. 
    • Perform all other related duties as assigned.

    QUALIFICATIONS AND REQUIREMENTS:
  • High school diploma or general education degree (GED)
  • Three months' cash handling experience and/or training in a customer service environment; or equivalent combination of education, experience or training.
  • Financial institution experience preferred.  
      

    How to Apply:
    Please send resume and cover letter to:
    Fresno County Federal Credit Union
    Human Resources
    P. O. Box 8027
    Fresno, CA 93747

    Or email us

    Applications may be obtained at any of our locations

     


 
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